KSS supply best of breed enterprise solutions that improve service desk and user productivity, whilst protecting against data breaches. The solutions include self-service password reset, facilitated password reset, multi factor authentication and enhanced password policies.
Self-service password reset, removes the load from the service desk, driving down costs and improving both the service desk and user productivity. With user adoption rates of 90% our self-service solutions are the product of choice for Managed Service Providers worldwide.
The IT help-desk is the primary target for social engineers wanting to get a password reset or changed. 83% of organisations feel it is possible for criminals to obtain a password via the service desk. Our facilitated password reset option is service desk agnostic and ensures GDPR compliance, easing the security and compliance worry for many organisations.
How secure is your password? Our password policy manager, provides a user friendly method of enforcing password complexity beyond Active Directory. It is designed to combat weak and banned passwords and prevents dictionary attacks.
No single authentication method is sufficient for users with a high security profile. Organisations need layers of security. This is not a one size fits all approach, which is costly and overbearing. The requirement is a platform that can cost effectively enroll all users but offer a choice. Either of two factor or multi factor authentication depending on the risk they pose.